CONTACT US

If you have any questions, feedback, or need assistance, we’re here to help. Get in touch with us using the information below.

Get In Touch

info@klongpackaging.com

Building 4, No. 15, Jiangnan Avenue, Qishi Town, Dongguan City, Guangdong Province , China 523550

We're ready, let's talk.

We’d love to hear from you! Send us a message by filling out the form on the right, or reach us at info@klongpackaging.com. We will get back to you shortly.

Business Hours:
  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed

Our Location

Frequently Asked Questions

Yes, we provide free digital samples for your review. For formal samples, there is a cost involved, which may be refunded based on the initial order size. Contact our team to discuss your specific requirements.

The usual delivery time for most products is 7-15 days, depending on the complexity and quantity of the order.

After the sample is sent, we will provide you with photos of the sample being sent, as well as the tracking number for you to track. We also have dedicated personnel to track the progress of the courier and remind you to confirm receipt. After the goods are sent, we will provide the bill of lading immediately and continue to follow up until the goods are delivered to the designated location.

  • For new customers, we only accept 30% of the TT payment upfront, and the balance payment is to be arranged after seeing the copy of the bill of lading.

Of course, yes. Usually, you just need to provide the product and related accessories, and we will provide blank or digital structural samples for your initial confirmation free of charge according to your requirements.

 

Need more information?

Visit our FAQ Page for detailed insights.

Purchasing Steps

1. Inquire:

Visit our website to submit an inquiry form or email us directly.

2. Clarification:

We will promptly address your queries, including pricing details.

3. Sampling:

Once terms are agreed upon, we’ll send product samples.

4. Production:

After sample approval, mass production will commence.

5. Delivery:

Upon completion, we will arrange shipment to your specified destination.

Quick Quotes and Expert Advice for Your Custom Packaging

Enter your customization details below for a fast response. For extensive inquiries or large files, please email info@klongpackaging.com. We’ll respond within 24 hours (excluding holidays) from an ‘@klongpackaging.com‘ address.

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